Product: Dfa Customer Care Clear all filters (10 of 10 reviews match)
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We repeatedly logged to DFA on-line appointment scheduling web-site from February 2, 2018 until now March 2, 2018. We tried all the DFA offices in the Philippines. All dates are red--No Available Schedule. No alternative option was recommended so that we can renew our...
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Anonymous
Anonymous

Guess everyone is busy about change is coming silencing critics the journalist dont want to get closed so it continues

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Dfa Customer Care
#1200723
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Since it was my first time to use this dfa process, I felt ignorant not due to the instructions but it was the system failure to provide the needed information such as the "APOINTMENT CODE". What is the possible way in retreiving this so called "code"?!?! I don't have...
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Anonymous
Resalie Capuno

Good day po...pwede po pasend po ng appointment code q po mali po kc ung una email n nailagay q eh kaya po d q cia natatanggap....pwede po pasend nlng po ng appointment code q...

Anonymous
marife abinsay

good afternoon please send me my appointment code on april 19 2018 is my schedule...at my email (marifeabinsay@yahoo.com) thankyou so much...

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Dfa Customer Care
#1175943
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Binastos po ako ng dfa payment counter

The payment counter grabe super rude sya tinanong ko lang po sya kung pwede na rin magbayad sa delivery. Ang sagot lang po sa akin. Basahin mo ito tapos itunuro niya yun papel. E wala naman nakalagay. Dala ko pa naman ang baby ko. Sm megamall december 6.
1.3
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Customer service
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs
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Dfa Customer Care
#1142967
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ive been waiting for thr email confirmation for 4 days now.but i havent recieved anything. thats how i ended up here, apparently alot of eager people experienced the same with regards the confirmation email. people would agree with me that we waited a long time for...
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Dfa Customer Care
#1130596
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pumunta kami sa dfa robinsons galleria, dahil naflat ang gulong namin nag commute nalang kami para lang matuloy.Pag dating sa dfa Tinanong kami kung sino ang mag aapply ng passport, sabi ko si baby saka ang daddy nya. Di na sya nagtanong at sinabi nalang na sa megamal...
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5.0
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Dfa Customer Care
#1117099
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I told her it was already accepted by the DFA and ahe just keeps on laughing at me i felt so insulted. So i told her try to look at your website. She answers me "pakita mo saken". The signal in DFA aseana sucks ! So i need to look for a signal after going to the...
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1.0
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Dfa Customer Care
#1117095
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Dfa - No appointment code received

To whom it may concern, Last Monday, October 02,2017 I filed up an appointment of passport and after that I did not received a confirmation code. I tried to view my appointment, and the system asking for a code. I also tried to send an email to the dfa but the address couldn't found. Please send my appointment code Thank you and I am hoping for your immediate response.
2.0
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Dfa Customer Care
#1110978
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As what I learned all govt offices including DFA have 8am-5pm office hours. But sadly, its already 8:35am and still DFA office here in robinsons iloilo still close. I heard from their guard that they will open @9am. They should not post an8am opening if they will...
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Dfa Customer Care
#1053609
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at 2 pm bumalik ako sa DFA cagayan de oro, yong guard na nasa door, yon ang pinaka arrogant.pinasa pa ako sa nakabreak na guard. so far inasikaso naman ako ni mrs roxanne garcia , pero ang guard still arrogant . one of friends heard na, nagsabi ang guard na pag bakla...
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Cagayan De Oro, Northern Mindanao
Product
Dfa Customer Care
#996990
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Really poor service personnel behind the phones!! What a waste of salary their getting if the answer you can only get is "well there's no point in discussing that now" after finding out that their staff gave me incorrect information about my passport delivery. Well all in a day's work I suppose. God bless you Mr. Phone Operator from DFA...
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Anonymous
Anonymous

This need to be escalated. I also had a bad experienced and my cal has been passed on diffirent department. After holding for nearly an hour, I was advised to call APO since t...

1.0
Product
Dfa Customer Care
#925628
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